Having no filter between your brain and mouth or brain and keyboard and the effect on your leadership.
We are all leaders.
As a leader we often find ourselves “in the moment” and being “ in the moment” can often lead to us saying or writing things that maybe we should have “thought through” a bit more….so here is a great question to ask yourself…”is what I am about to say or write really worth it?”
This is a great little question that allows you a moment of reflection, a pause, a chance to re-think your message and how you want to deliver it.
I have seen many leaders in other companies over the years often have no filter between their brain and mouth or brain and keyboard and the results to culture/brand can be very damaging.
Think of it this way:
1.You get frustrated (not fascinated which by the way is a better emotion)
2.You let your frustration build up to a point where you feel you need to project your “energy” onto others.
3.You project your energy onto others.
4.You now feel ok because you have “purged” this energy.
5.Others have now absorbed this energy and have to make a choice.
6.Choice 1…bury the energy and do not pass it on to the rest of the team and or clients.
7.Choice 2…pass this energy in its raw form onto the rest of the team and or clients.
•Here is the problem with choice 1. You have completely demoralized a team member.
•Here is the problem with choice 2. You will completely demoralize team members and clients.
•Here is the other problem with choice 2. You will get hell from your leader if you were ever to talk to a client like this.
Stop the presses…
It is not ok to talk to a client like this; however, it is ok to talk to another team member like this? That dog does not hunt for me. I have heard leaders at other companies say, “I would fire an employee if they ever spoke to a client that way”. Well then I suggest you fire yourself if you ever talk to any member of the team that way because it goes both ways.
Be a good carpenter. Measure twice and cut once. Think of your message and how you want it delivered. Especially when you are “in the moment”. (even when you have to have frank candid discussions). Think of the domino effect of the energy you are projecting on others and what you really want the outcome to be. If it is just to make you feel better by getting your energy out…re-think that strategy or you will kill your brand and culture.